Abstract
This article introduces the model “KonDiWo” (Konfliktdimensionen im Wohnumfeld, translated into English: aspects of conflict in the sphere of housing) which provides a framework for the analysis and description of conflicts within the context of housing. The model identifies three distinct dimensions: situative, individual/biographical and social spatial. Furthermore, it establishes a correlation between these dimensions and the various levels of reflection and intervention that are relevant to social work. A conflict-oriented profession of social work understands conflicts not only as indications of divergent interests between neighbours, but also as manifestations of personal social and economic circumstances, structural (housing) conditions and societal inequalities. The identification of shared impact has the potential to facilitate solidarity among the parties involved in the conflict. Social work must be mindful of its own involvement in societal conflicts and must navigate the ambivalences that arise from its professional-ethical approach in conjunction with organisational directives and the diverse interests present within communities.